How do I process a return?Updated 16 days ago

Process a return here: Returns Portal:

Step 1: Complete the return process in the portal

Step 2: Print the return label. 

Step 3: Carefully pack your item(s), in the original condition, and include your printed return invoice

Step 4: Place your shipping label on the package, making sure no other tracking labels are shown if needed

If you opted in and paid for Free Returns + Package Protection when you made your purchase, all returns and exchanges will be FREE.

If you didn't select the risk-free option, all other orders are subject to shipping costs on returns/exchanges. 

Please allow up to two weeks for your return to be processed.