Lost, held, or damaged packagesUpdated 10 months ago

Ownership of packages turned over to USPS/UPS/FedEx transfers to the buyer. AnneKlein.com is not responsible for lost, held, or damaged packages if a claim is denied by courier service.  We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.

If you purchased Extend shipping protection on your order and it ends up lost, damaged, or stolen, extends expert support team helps ensure that your order gets replaced or refunded as preferred.

24/7 online support. File a claim here: Extend or by calling (877) 248-7707.