Lost, held, or damaged packagesUpdated a month ago
Ownership of packages turned over to USPS/UPS/FedEx transfers to the buyer. AnneKlein.com is not responsible for lost, held, or damaged packages if a claim is denied by courier service. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.
To file a claim with the carrier directly, please use the links below:
If you purchased Extend shipping protection on your order and it ends up lost, damaged, or stolen, extends expert support team helps ensure that your order gets replaced or refunded as preferred.
24/7 online support. File a claim here: Extend or by calling (877) 248-7707.