How does Redo work?
If your Redo-protected order ends up lost, damaged, or stolen, Redo's expert support team helps ensure that your order gets replaced or refunded as preferred. Need to file a claim? File here
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Redo Returns + Shipping Protection
How do I file a claim for my lost, damaged, or stolen order?
If you insured your order with Redo at checkout, you would receive a confirmation email from Redo with a link to file a shipping issue. You can also file a shipping issue here
What are Redo's terms and conditions?
Redo's terms and conditions are listed here: Terms and Conditions