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Returns & Exchanges

What is your return policy?

AnneKlein.com will accept your return of unworn, unwashed, and defective merchandise within 30 days of receiving the order (some exclusions apply, see below). AnneKlein.com will credit you for returns, accompanied by an original receipt, received wit

How do I process a return?

Process a return here: Returns Portal:. Step 1: Complete the return process in the portal. Step 2: Print the return label. Step 3: Carefully pack your item(s), in the original condition, and include your printed return invoice. Step 4: Place your shi

I received damage merchandise

If you have received damaged merchandise, please contact customer service:

How do I return a gift?

Please contact Customer Service (chat, email or by phone) to return or exchange merchandise received as a gift. Requests to return or exchange merchandise received as a gift must be accompanied with either an order number or customer information that

How do I process an exchange?

Anneklein.com processes exchanges as returns. You must first process your return here and then place a reorder of the item(s).