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Watch Inquiries

How can I get my watch repaired?

Please reach out to our parts department at [email protected] or call us toll free at (866) 631-0342 and a representative will be happy to check if the replacement part is available. How do I replace the battery in my watch?. To replace your batt

Are your watches nickel-free?

Yes, all Anne Klein watches are nickel-free.

Is my watch water-resistant?

All watches are splash-resistant, unless otherwise stated. If a watch is water-resistant, the water-resistance (in feet) will be indicated on the back of the watch case.

Can I get extra links for my watch band?

Yes, the first three links are free of charge as an accommodation. Please email us at [email protected] or call toll free # (866) 631-0342 and we will be happy to send you extra links. We ask that you kindly provide the model number located on th

How long will my watch battery last?

Your watch battery is designed to last between 18 to 24 months.

How can I ensure my watch is authentic?

We recommend purchasing your watch from an authorized or reputable retailer to ensure authenticity. When examining your watch, check the case, engraving, dial, and markings carefully for any inconsistencies. Each authentic watch will have a model num

How can I add or remove a link on my jewelry clasp bracelet watch?

How to adjust a jewelry clasp bracelet watch: Styles with a jewelry clasp closure come with an additional link included on the bracelet. This link may be easily removed or added back on with no tool needed. Open the clasp and slide through the openin

How can I adjust the buckle on my mesh bracelet watch?

How to adjust a sliding buckle closure: Open the top clasp on the buckle. Place a flat head screwdriver or a spring bar tool in the square slot, lifting this piece up to open. Slide the buckle along the strap to adjust as needed. Make sure the buckle